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Privacy Policy

Privacy policies for Freshcore Cleaning Services inc.

At freshcore Cleaning Services inc. 

we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide when visiting our website or using our cleaning services.

By using our website or services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect various types of personal information to provide and improve our cleaning services. This information may include:

  • Personal Identification Information: Name, email address, phone number, physical address, and billing information.

  • Service Information: Details about the cleaning services requested, service dates, and special instructions.

  • Payment Information: Payment methods and credit card details (processed through secure third-party services).

  • Website Usage Information: IP address, browser type, operating system, and other technical data to improve our website's functionality.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To schedule and deliver cleaning services based on your request.

  • To Process Payments: To process transactions and issue invoices for services rendered.

  • To Communicate: To send appointment confirmations, service updates, and respond to customer inquiries.

  • To Improve Our Services: To monitor and enhance the quality of our cleaning services.

  • To Send Marketing Materials: With your consent, we may send newsletters or promotional offers regarding our services.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal data. These measures include encryption, secure payment gateways, and access control protocols.

However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following instances:

  • Third-Party Service Providers: We may share your personal information with trusted third parties that help us provide our services (e.g., payment processors, email service providers, and cleaning subcontractors).

  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests from governmental authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze how users interact with our website. These technologies help us improve website functionality, personalize content, and gather usage data.

You can control cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can update or correct any inaccurate information we have.

  • Deletion: You may request the deletion of your personal data, subject to any legal obligations we may have to retain certain information.

  • Opt-Out: You can opt out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [contact email or phone number].

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website with the revised date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: [Email Address]

  • Phone: [Phone Number]

  • Mailing Address: [Company Address]

[Company Name] is committed to ensuring your privacy and protecting your personal information. Thank you for choosing us for your cleaning needs!

This privacy policy covers essential aspects such as what data is collected, how it is used, and how it is protected. Be sure to adapt it further if your company operates in specific regions with privacy regulations (e.g., GDPR, CCPA) or consult with a legal professional to ensure full compliance.

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